If you search "Athena reviews," most of what comes up is written by companies that sell a competing service. That includes this page: we're Ryz Labs, and we place executive assistants. So we've done the thing a buyer actually needs, which is to collect the public numbers with dates and links, separate client ratings from employee ratings and from Athena's marketing, and leave out anything we couldn't verify. Everything below was checked on November 14, 2026.
The Trustpilot page for athena.com displayed 2.5 out of 5 stars, a TrustScore of 2.3 and 6 reviews in total, 4 of them from the last 12 months. The most recent was posted on October 7, 2026, and the page says the profile was claimed in July 2026. Trustpilot also notes on the page that the company hasn't been inviting customers to review and hasn't replied to negative reviews. At least one of the six appears to be about a different product with the Athena name.
What the reviews are about, in broad strokes: the quality of delivered work and how much needed redoing, who takes responsibility when something goes wrong, friction while booking onboarding calls, and whether the fee felt worth it. We aren't quoting individual reviewers. With six reviews, the themes are a list of questions to ask, not a verdict.
Most assistant services collect feedback privately through surveys and account managers, and Athena's FAQ describes surveys and regular feedback. A low public count usually means a company hasn't asked clients to post publicly, not that clients don't exist. It does mean you can't lean on public ratings to judge Athena, in either direction.
We searched the large business software and agency review directories and did not find an Athena listing with client ratings. If one appears, check how many reviews it has and when they were written before giving it weight.
Athena's assistants are its staff, so job sites carry reviews of Athena as an employer. On JobStreet Philippines, a job board, Athena's unclaimed company page showed an overall 5.0 from 335 ratings, and the reviewer locations listed there include Makati City and Quezon City in Metro Manila. Glassdoor also hosts Athena employee reviews across several country sites; it blocked our automated check, so we've left its rating out rather than guess.
Strong employer ratings can matter to you indirectly: assistants who like their employer tend to stay, and continuity is most of what makes an EA valuable. But an employer rating says nothing direct about how a given assistant handles your inbox.
Athena's case-study index listed six stories when we checked. Three carry a headline number or outcome:
Athena's homepage adds broader claims: "Trusted by 3000+ Leaders," client logos and testimonials, and a statistic that clients refer an average of 2.1 peers a year. These are Athena's numbers about Athena. They show the result it sells, roughly 15 to 20 hours a week back, which is a good benchmark to hold any provider to, including us.
Most pages titled "Athena review" are published by other assistant companies or by tools that compete with assistants. That isn't automatically disqualifying, but check three things: whether the facts link to Athena's own pages, whether the dates are current (Athena's prices and onboarding times have been described differently over time), and whether the article ends by recommending its own publisher. Athena's FAQ, for example, currently says onboarding typically takes two to three weeks, while some older articles say one to two.
Reviews are only half of due diligence. The terms are the other half, and Athena publishes them. One EA works 40 hours a week over five business days. You pay $3,000 a month on a 12-month commitment or $3,600 a month after an initial 90-day commitment. The FAQ says EAs are located overseas and work a schedule set by your needs, and that Athena will partner you with a different EA if things don't improve. The FAQ doesn't address cancellation. Our Athena pricing guide works through the totals, and is Athena worth it? turns them into a decision.
Ask every provider the same list. The answers you get in writing are better evidence than any star rating.
Since we asked them of Athena, here are ours. Ryz places executive assistants and virtual assistants on your team, on US business hours including New York hours, with fluent English, after our recruiters screen them. After one conversation you have a plan, a price and the names of the people who'd work with you. A dedicated executive assistant is $3,000 a month and a dedicated virtual assistant is $2,000 a month, both month to month, so the answer to question one is a single month. People can typically start in under two weeks once you say go, while some roles take three to six weeks.
We also place developers and product and project managers, which is useful if the assistant is step one in fixing how your business runs. Ryz was founded in 2021, is based in Calabasas, California, has 200+ people and is trusted by Fortune 500 engineering teams. Ryz Portal, where clients see their team and requests, is rolling out to clients now. If you want to compare us head to head, read Ryz Labs vs Athena, or book a call.
On November 14, 2026, Athena's Trustpilot page showed 2.5 out of 5 stars and a TrustScore of 2.3, based on 6 reviews in total. That sample is very small, so treat it as a prompt for questions rather than a verdict.
Not many. Beyond Trustpilot's six reviews, we didn't find an Athena listing with client ratings on the major review directories. Most "Athena review" articles are written by competing companies.
Athena's case studies report time saved, such as "Freed Up 15-20 Hours a Week" for the CEO of KURK and "440+ hours back a year" for the CEO of 60Hertz. They're Athena's own marketing.
Indirectly. Athena's JobStreet Philippines page showed 5.0 from 335 employee ratings, which speaks to Athena as an employer. It doesn't measure the work you'd receive.
Ask for the total committed spend, guaranteed hours in your time zone, the named person before you pay, the replacement process and the cancellation terms in writing, plus two client references.
Yes. Ryz Labs places a dedicated executive assistant for $3,000 a month, month to month, on US business hours. See our Athena alternatives for other options.
All ratings and counts were read on November 14, 2026, and will change as new reviews arrive.
Questions we didn't answer? Email info@ryzlabs.com.
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