Terms of Use

These Terms of Use (Terms) are a binding contract between you and RyzLabs Inc. (RyzLabs, we, us). By using our website, products, services, or applications (Services) in any way, you agree to all of these Terms. These Terms include this document and the Privacy Policy at ryzlabs.com/privacy-policy.

We may change these Terms at any time. If we do, we will post a notice on our website, send you an email, and/or notify you by other means. Continued use of the Services after a change is effective means you agree to the new Terms.

RyzLabs takes the privacy of its users very seriously. For the current Privacy Policy, please visit ryzlabs.com/privacy-policy. The Privacy Policy is incorporated into these Terms by reference.

You must be of legal age to form a binding contract to use the Services (or have parental/guardian permission). By registering, you agree to provide accurate, complete, and current information. You may not share your account credentials. You are responsible for all activity associated with your account. Do not select a username that impersonates another person.

RyzLabs connects Providers (those offering services) and Clients (those seeking services). RyzLabs uses reasonable efforts to vet Providers but Clients remain responsible for their own due diligence before engaging a Provider.

Providers are independent contractors of Clients, not employees or agents of RyzLabs. RyzLabs does not supervise, direct, or control Provider Services and is not responsible for the quality, accuracy, or legality of any Provider Services. Providers and Clients must not enter into outside agreements that circumvent the RyzLabs platform.

You agree not to use the Services to:

• Infringe intellectual property rights or other rights of any person or entity.
• Violate any applicable law or regulation.
• Engage in dangerous, harmful, fraudulent, deceptive, threatening, harassing, defamatory, or obscene conduct.
• Attempt to obtain another user's password, account, or security credentials.
• Violate the security of any computer network or crack any passwords or security codes.
• Run automated processes (bots, scrapers, spiders) on the Services.
• Copy, store, or decompile significant portions of the Services or Content.

Providers may only collect Client information to the extent necessary to perform Provider Services. Upon completion of services, Providers must destroy all Client information and may make no further use of it. Providers must handle all Client information in compliance with applicable law.

The Services and all Content (text, graphics, data, images, and other materials) are protected by copyright and other intellectual property laws. RyzLabs grants you a limited, non-exclusive, non-sublicensable, non-transferable license to use the Services solely for their intended purpose. You may not reproduce, distribute, modify, or exploit any Content without prior written permission from RyzLabs.

You agree to indemnify and hold harmless RyzLabs and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including attorneys' fees) arising from your use of the Services or violation of these Terms.

Certain Services may require payment. By choosing a Paid Service, you authorize us to charge your payment method through our payment processor (currently Stripe, Inc.) at the then-current rates. Recurring billing applies unless you cancel before the renewal date. To manage subscriptions, visit: app.ryzlabs.com/pages/settings.

Free trials must be cancelled before the end of the trial period to avoid charges. Contact info@ryzlabs.com for billing questions.

RyzLabs may modify, suspend, or discontinue any part of the Services at any time. We may terminate or suspend your access for breach of these Terms or at our discretion. Account termination may result in deletion of your Content. Provisions that by nature should survive termination will continue to apply.

Our mobile applications are available through third-party app stores (Apple App Store, Google Play). In-App Purchases are processed directly by the applicable app store under their terms and conditions. RyzLabs is not a party to In-App Purchase transactions.

These Terms apply to use of our iOS application available via the Apple, Inc. App Store. Apple is not responsible for the application or its content. Apple has no obligation to provide maintenance or support for the application. In the event of any failure of the application to conform to any applicable warranty, you may notify Apple, and Apple's sole obligation will be to refund the purchase price, if any. RyzLabs, not Apple, is responsible for addressing claims relating to the application.

From time to time RyzLabs may offer referral rewards. See ryzlabs.com/referral for current offers. RyzLabs reserves the right to modify or terminate any referral program at any time and to revoke rewards if the program terms are violated.

The parties shall use good-faith negotiations to resolve disputes before initiating arbitration. If negotiations fail, disputes will be resolved by binding arbitration in Los Angeles County, California, under JAMS Streamlined Arbitration Rules, in English, by one commercial arbitrator.

Costs of Arbitration

RyzLabs will pay arbitration fees for claims under $75,000 and will not seek its attorneys' fees unless the claim is found frivolous.

Waiver of Jury Trial

Waiver of Class Actions

Opt-Out

You may opt out of this arbitration agreement by sending written notice within 30 days of first accepting these Terms to:

Exclusive Venue (if arbitration does not apply)

Any judicial proceedings will be brought in state or federal courts in Los Angeles County, California.

New section — Added February 2026

California residents have the following rights regarding personal information collected by RyzLabs:

• Right to Know / Access — Request disclosure of categories and specific pieces of personal information collected, its sources, business purposes, and third-party recipients.
• Right to Delete — Request deletion of personal information, subject to legal exceptions.
• Right to Correct — Request correction of inaccurate personal information.
• Right to Opt-Out of Sale / Sharing — We do not currently sell or share personal information for cross-context behavioral advertising.
• Right to Limit Sensitive PI — Limit use of sensitive personal information to purposes necessary to provide the Services.
• Right to Non-Discrimination — We will not discriminate against you for exercising any CCPA/CPRA rights.

New section — Added February 2026

Users in the EU/EEA have the following rights under Regulation (EU) 2016/679 (GDPR):

• Right of Access (Art. 15) — Obtain a copy of your personal data and how it is used.
• Right to Rectification (Art. 16) — Request correction of inaccurate personal data.
• Right to Erasure (Art. 17) — Request deletion of personal data where no longer necessary or if consent is withdrawn.
• Right to Restriction (Art. 18) — Limit how we use your data in certain circumstances.
• Right to Data Portability (Art. 20) — Receive your personal data in a machine-readable format.
• Right to Object (Art. 21) — Object to processing based on legitimate interests or for direct marketing.
• Right to Withdraw Consent (Art. 7(3)) — Withdraw consent at any time without affecting prior processing.

We process personal data under legal bases including contractual necessity, legitimate interests, consent, and legal obligation. International data transfers from the EU/EEA to the US are made under Standard Contractual Clauses (Art. 46(2)(c) GDPR).

New section — Added February 2026

RyzLabs operates AI-powered systems in connection with its recruitment and staffing services. The Arc AI Interview System is classified as a high-risk AI system under Regulation (EU) 2024/1689 (EU AI Act) Annex III, Section 4(a).

If you interact with the Arc AI Interview System as a job candidate, you will receive a separate Candidate Information Notice prior to any AI-assisted interview. This notice will explain:

• That you are interacting with an AI system
• What is assessed and how
• That all AI outputs are advisory and that humans make all final employment decisions
• Your right to request a human review of any AI-generated evaluation

AI-generated assessments do not constitute final employment decisions. All decisions with significant effects on individuals are reviewed and made by authorized human decision-makers at RyzLabs.

Choice of Law

These Terms are governed by the Federal Arbitration Act, applicable federal law, and the laws of the State of California, without regard to conflicts of law principles.

Severability

If any provision of these Terms is found unenforceable, it will be limited to the minimum extent necessary, and the remaining provisions will remain in full force.

Entire Agreement

These Terms (including the Privacy Policy) constitute the complete and exclusive agreement between you and RyzLabs and supersede all prior agreements relating to the Services.

Taxes

You are responsible for all taxes and duties associated with your use of the Services, except where RyzLabs is required by law to collect taxes.

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